Cat Evolution
Litter-Robot Connect: I keep getting notifications that my bonnet has been removed

Knowledge Base

Litter-Robot Connect: I keep getting notifications that my bonnet has been removed

Please follow the steps below:

  1. Disconnect the bonnet.
  2. Gently flex the two front bonnet tabs outward at as close to a 90-degree angle as you can. Hold in position for 20-30 seconds.
  3. Reattach the bonnet starting with the back-left tab, then the back-right tab, and finally the two on the sides.
  4. Test by trying to lift off the bonnet by placing your fingers in the holes on the upper sides, and lifting. If the bonnet comes off, its not secured well enough. 

If the problem persists, please contact Customer Service.

 

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